Contact us
We're here to answer any question you have about repairing your phone.
Venta Finex — Carrer Francesc Fiol i Juan, 02, 07010 Palma de Mallorca, Islas BalearesMonday to Friday from 10:00 to 20:00 and Saturdays from 10:00 to 14:00.
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Frequently asked questions
- How long does a repair take?
- Express repairs (screen and battery on common models) are done in 30 minutes to 2 hours. Standard repairs usually take 24–48 hours, and motherboard repairs between 3 and 7 days.
- What warranty do you offer?
- We offer repair warranties from 3 months up to 3 years, depending on the type of repair and the quality of the spare part chosen.
- Do you repair every model?
- We repair all the major brands: Apple, Samsung, Xiaomi, Google, Oppo, Motorola, Vivo and Realme, among others. If your model isn't listed in the booking assistant, just get in touch.
- Are the spare parts original?
- We work with original and high-quality compatible parts. For every repair we show you the available options with their price and warranty.
- What if my phone has water damage?
- Water damage requires an in-store inspection so we can diagnose the real extent of the problem before quoting a price.
- Do I need an appointment?
- It isn't essential, but booking online secures your slot and makes sure the spare part is available on the day of your visit.
- Where can I get my iPhone repaired in Palma de Mallorca?
- At Venta Finex, Carrer Francesc Fiol i Juan, 02, 07010 Palma de Mallorca. We repair every iPhone model: screen, battery, charging port, cameras and back glass, with labour included in the price.
- How long does a screen replacement take?
- If the screen is in stock, a screen replacement on most models takes between 30 minutes and 2 hours. If it needs ordering, it usually arrives the next business day.
- Will I lose my data during the repair?
- No. Our repairs don't erase your data: photos, apps and contacts stay on your phone.
- Which brands do you repair in Palma?
- Apple (iPhone, iPad and Apple Watch), Samsung, Xiaomi, Google Pixel, Oppo, Motorola, Vivo and Realme, among others.
- How much does it cost to repair a phone?
- It depends on the model and the part. Our online booking tool shows the exact price with VAT and labour included before you book.
- What are your opening hours?
- Monday to Friday from 10:00 to 20:00 and Saturdays from 10:00 to 14:00. Sundays closed. Call 971 228 615 or message us on WhatsApp.
